Privacy Policy
How we collect, use and protect your personal information.
StoreBuilder ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our platform at storebuilder.com.bd. By using StoreBuilder, you agree to the terms of this policy.
1 Information We Collect
- Personal Information: Your name, mobile number, email address, and business name when you register or contact us.
- Payment Information: Transaction references for bKash, Nagad, or other payments. We do not store full payment credentials.
- Store Data: Products, orders, customer records, and other data you add to your store.
- Usage Data: Pages visited, features used, device type, browser, and IP address.
- Cookies: Small files stored on your device to improve your experience on our platform.
2 How We Use Your Information
- To create and manage your StoreBuilder account
- To process payments and send invoices
- To provide customer support and free setup assistance
- To send important platform updates and service announcements
- To improve and develop our platform features
- To comply with legal and regulatory obligations in Bangladesh
3 Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited cases:
- Service Providers: Trusted partners (e.g., SMS gateways, courier APIs, payment processors) who help us operate the platform.
- Legal Requirements: When required by Bangladesh law or a lawful government authority.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred with appropriate notice.
4 Data Storage & Security
Your data is stored on secure servers. We implement industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
5 Your Rights
- Access: Request a copy of the personal data we hold about you.
- Correction: Update inaccurate or incomplete information through your account settings.
- Deletion: Request deletion of your account and associated data.
- Opt-out: Unsubscribe from marketing communications at any time.
To exercise any of these rights, contact us at info@storebuilder.com.bd.
6 Cookies
We use cookies to keep you logged in, remember your preferences, and analyse platform usage. You can control cookie settings through your browser. Disabling cookies may affect some features of the platform.
7 Children's Privacy
StoreBuilder is not intended for users under the age of 18. We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it immediately.
8 Third-Party Links
Our platform may contain links to courier or payment partner websites. We are not responsible for the privacy practices of those third-party sites and encourage you to review their policies.
9 Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on the platform. Continued use of StoreBuilder after changes constitutes your acceptance of the updated policy.
10 Contact Us
If you have any questions about this Privacy Policy, please contact us: